Shipping Info

WE Deliver the Goods! (Read Our Standards)

RETURNS PROCEDURES

First, if you need to return an item, please don't send ANYTHING without a Fly Boys issued RA# . We can't accept packages without RA#'s. Two reasons for this: Security is first, and positive control on packages is second. Email us at sales@flyboys.com in the subject line: RETURN AUTH INFO REQUEST for ORDER #XXXXX. In the main text body tell us your order number, invoice number and general issue. Return contact will be timely and a RA will be issued with all the appropriate information to return your item. Email is the the best method of communication - it allows us both to maintain clear documentation from start to finish.

General Shipping Information: Fly Boys has an excellent range of options to select from. Each description should be evaluated for the best "fit". Please take your time to pick the correct option for your speed, cost and location needs.

Preferred shipping via FedEx Ground and Express CONUS orders received by 1100 CST ship same day, and generally arrive within 3-5 days of order date - location dependent. Orders after 1100 CST will ship next business day.

Through 31 January 2008, 95.7 percent of orders placed before 1100 CST shipped within 48 hours! That is pretty incredible!

EMBROIDERY VS. NO EMBROIDERY
- Custom embroidery takes time, and as soon as your order with embroidery is completed - it will ship by the method selected. PLEASE UNDERSTAND if you get custom embroidery and select STANDARD OVERNIGHT that it will ship that way, but AFTER a normal completion time for embroidery!

SHIPPING OPTIONS AND EXPLANATIONS
Our rates are updated live as you select the option from FedEx or USPS. Shipping origin is Houston, Texas.
Standard Shipping - FedEx GROUND / USPS PRIORITY MAIL - USA PHYSICAL/PO/APO-FPO'S

GROUND SERVICE via FedEX FedEx Ground and USPS Priority Mail Transit Times or USPS. IF AT ALL POSSIBLE, PLEASE PROVIDE A PHYSICAL ADDRESS FOR SHIPPING. P.O. BOXES are fine but only for USPS services and ONLY IF ABSOLUTELY NECESSARY. APO/FPO's ship via Priority Mail ONLY!
DO NOT SELECT IF YOU ARE AN NON-APO INTERNATIONAL CUSTOMER.

EXPRESS AND EXPEDITED SHIPPING OPTIONS - DOMESTIC USA ONLY

STANDARD OVERNIGHT OR 2nd Day Delivery via FedEx. - Available Continental US and AK, HI. **Locations away from major metropolitan areas may be unable to receive 2nd day delivery.
DO NOT SELECT IF YOU ARE AN NON-APO INTERNATIONAL CUSTOMER.

STANDARD OVERNIGHT Delivery via FedEx - Guaranteed delivery NEXT DAY by 3p.m. most locations.
DO NOT SELECT IF YOU ARE AN NON-APO INTERNATIONAL CUSTOMER.

EXPRESS MAIL via USPS - Guaranteed delivery NEXT DAY by 3p.m. most locations, this option is best for expedited delivery to Post Office boxes only.
DO NOT SELECT IF YOU ARE AN NON-APO INTERNATIONAL CUSTOMER.

INTERNATIONAL SHIPPING - NON APO-FPO ORDERS:

International orders ship by FedEx, USPS INTERNATIONAL Priority Mail or Airmail -THIS IS FOR ALL INTERNATIONAL CUSTOMERS.

Please be sure to include any special information concerning contact and delivery procedures during checkout to prevent delays in delivery.